Terms and Conditions
Effective Date: 1st June 2025
Welcome to hairextensionsdirect.com (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website https://www.hairextensionsdirect.com, and any related services, including making purchases through our online store.
By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
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1. Use of the Website
You agree to use this website for lawful purposes only and in a way that does not infringe on the rights of others or restrict or inhibit their use.
We reserve the right to modify or withdraw any part of the website at any time without notice.
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2. Product Information
We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not guarantee that all information is error-free, current, or complete. We reserve the right to correct any errors or inaccuracies and to change or update information at any time without prior notice.
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3. Orders and Payments
By placing an order, you agree that:
You are legally capable of entering into binding contracts.
All information you provide is accurate and complete.
You authorize us (or our third-party payment provider) to charge your chosen payment method.
All orders are subject to availability and confirmation. We reserve the right to refuse or cancel an order for any reason, including pricing errors or suspected fraud.
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4. Shipping and Delivery
Shipping times and costs will be provided at checkout. We aim to dispatch orders promptly, but we are not responsible for delays caused by carriers or events beyond our control.
Customers are responsible for providing accurate shipping details. We are not liable for lost packages due to incorrect or incomplete addresses.
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5. Returns and Exchanges
Please refer to our Policy for full details on returns, exchanges, and refunds.
Typically, items must be returned unused, in original condition and packaging, within 14 days of receipt. Certain products may be non-returnable for hygiene reasons.
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6. Intellectual Property
All content on this website—including images, text, graphics, logos, and branding—is the property of hairextensionsdirect.com or its licensors and is protected by copyright and trademark laws.
You may not reproduce, distribute, or use any part of the website without our express written consent.
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7. User Accounts
If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activities under your account. We reserve the right to suspend or terminate accounts at our discretion.
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8. Limitation of Liability
To the fullest extent permitted by law, hairextensionsdirect.com is not liable for any indirect, incidental, or consequential damages arising out of your use of the website or products purchased from us.
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9. Indemnification
You agree to indemnify and hold hairextensionsdirect.com harmless from any claims, damages, or expenses arising from your use of the website or your violation of these Terms.
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10. Governing Law
These Terms are governed by and construed in accordance with the laws of United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the courts in United Kingdom.
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11. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page. Continued use of the website constitutes acceptance of the new Terms.
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12. Contact Us
If you have any questions about these Terms, please contact us at:
info@hairextensionsdirect.com